CORPORATE PLAN 2019-2024

CORK CITY COUNCIL CORPORATE PLAN TO 2024

Adopted 10 February 2020

Quick Facts about Cork City............................................................................................................................... 2 Message from Chief Executive & Lord Mayor ................................................................................................... 3 Cork City at a Glance.......................................................................................................................................... 4 Mission, Vision & Values ................................................................................................................................. 11 Our Corporate Plan......................................................................................................................................... 11 Monitoring & Reporting on Progress .......................................................................................................... 14 Strategic Deployment .................................................................................................................................. 17 High Level Goals & Strategic Objectives .......................................................................................................... 18 An environmentally sustainable city ........................................................................................................... 19 A city valuing its people............................................................................................................................... 21 A city promoting culture, heritage, learning, health & wellbeing............................................................... 23 A city of engaged neighbourhoods & communities .................................................................................... 25 A city supporting the delivery of homes & infrastructure........................................................................... 27 A city driving economic & sustainable development ................................................................................. 29 Our Operating Environment ............................................................................................................................ 33 Committees & Networks ................................................................................................................................. 41 Appendix.......................................................................................................................................................... 44 Our Elected Members.................................................................................................................................. 45 Senior Management Team .......................................................................................................................... 48 Council Achievements 2014-2019 ............................................................................................................... 50 High Level Performance Metrics ................................................................................................................. 55 Supporting Strategies & Policies.................................................................................................................. 60

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Quick Facts about Cork City

2 higher education institutions & suite of 3 rd level vocational education

40,000+ students

10 libraries

UNESCO Learning City

1 in 8 of city’s population born outside Ireland 1,522 staff in Cork City Council

2nd largest airport in Ireland

2.3 million passengers

94% of those surveyed agreed Cork is a great place for tourists

10,500+ social houses

over 1,100km roads

211,000+ residents

30 parks & open spaces

2 nd largest English speaking city in EU 3 rd friendliest city in the world

Cork Harbour is the 2 nd largest natural harbour in the world

WHO Healthy City

24 hours 1 st city to have 24-hour bus route

Statio Bene Fida Carinis a safe harbour for ships

148,000+ registered voters

94 cruise liners visited Cork in 2018

24,000 public lights

1,000+ planning applications per year

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Message from Chief Executive & Lord Mayor Looking at the city skyline, it is evident that there is significant momentum behind Cork. This investor confidence is underpinned by national and regional policies that have ea rmarked Cork’s population to grow by over 50% to 335,000 over the next 20 years. Cork City must meet this ambition. Considering development constraints and potential throughout the country, it is no exaggeration to say, ‘for Ireland to succeed, Cork must succeed’. However, this growth must be achieved in a sustainable way. Neighbourhoods, not just houses, must be developed; community, cultural and social services need to be enhanced; jobs have to be created; and the physical, social and economic resilience of the city must be copper fastened in light of climate change. Importantly, we have to build on our strength as a World Health Organisation (WHO) Healthy City, by developing a city that supports healthy lifestyles. In short, Cork must be a city built for people, a city with a strong sense of place and a strong sense of belonging. The ambition for Cork comes on the back of high-profile success achieved by the city in recent years:

Cork is a UNESCO Learning City Cork is a WHO Healthy City

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• Cork is recognised as one of the best cities in Europe for economic development • Cork City Council is recognised as an exemplar in terms of social housing delivery • The NTA has ringfenced €3.5billion for investment in Cork’s transport infrastructure • Cork City has been lauded on the European stage for its cultural participation and attractiveness • Cork is home to world class education institutions • The Cork Docklands is the biggest brownfield regeneration site in Europe Our focus as an organisation is on delivering high quality services to the public. To help achieve this, Cork City Council is committed to working with Government to leverage and optimise funding opportunities for Cork. Every five years we develop the Corporate Plan to chart our goals and objectives for the way ahead. For 2024, we want to lead Cork’s development as a world class city to live, study, work, invest and visit. Importantly, in addition to our goals and objectives, the Corporate Plan reiterates the values of Cork City Council which are ultimately designed to serve the public good. This Corporate Plan provides a framework for Cork City Council to contribute, to harness and realise the ambitions set out for Cork. As the local authority for the fastest growing city in Ireland, we will take an innovative and solutions-based approach to our activities that respect the sustainable development of our city. Our long-term aim is to be a world class, sustainable city. This Corporate Plan sets out key objectives for the City Council under a range of headings. These will provide the roadmap for the activities of City Council over the next 5 years. Working as a team with our partners, we can achieve our ultimate goal which is to ensure that Cork City grows in a sustainable way and is always a great place to live and a place where people are valued. There are undoubted geopolitical, cyclical and Brexit-related challenges ahead, but we believe Cork, which is set to become the second biggest English-speaking city in the EU, is ready to meet those challenges. We are resilient city with a vision and strategy in place to be agile, innovate and ensure that we achieve the ambition set out for us.

Lord Mayor, John Sheehan

Chief Executive, Ann Doherty

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ST PATRICK’S BRIDGE, CORK

Cork City at a Glance When you live, work, study or visit Cork city, you’re in a unique position to be part of a buzzing city surrounded by beautiful countryside. The Cork of the future must retain the quality of life that we love, protect the assets of the region and ensure life thrives because of a strong competitive city. Cork City is a city of welcomes. An ambitious city Located on the south coast of Ireland, Cork City is the second largest city in Ireland and second English speaking city in Europe with a population of over 211,000 people. Cork City is the key driver of the southern region of Ireland. Our ambition is to strengthen the role we play regionally and locally. This ambition is underpinned by Government policy as set out in the National Planning Framework (NPF). This sets a target for Cork City for the population to grow by 125,000 to over 335,000 people between 2020 and 2040, which will make it the fastest growing city in Ireland. This will require a concerted effort to build houses, create circa 75,000 jobs and provide a range of health, social, community and cultural services. Cork will continue to thrive as place of energy, ambition, determination and enterprise. In May 2019, the administrative boundary of Cork City expanded to include the suburbs, neighbourhoods, towns and villages that relate to the City. As a result, the population increased by 85,000 residents. In addition the political and administrative structures of Cork City were reorganised to ensure that the City Council is prepared to deliver the ambitions for Cork.

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MARY ELMES BRIDGE, CORK

A connected city

Cork City’s most defining characteristic is, as a port city with a major river, th e River Lee, running through it. ‘ Statio Bene Fida Carinis ’, is the motto on the coat of arms and means ‘A safe harbour for ships’. We identify strongly with our maritime history and tradition of international trade. Cork City’s international connectivity has gone from strength to strength. Sea: The Port of Cork is the key seaport in the south of Ireland. Over €72 million has been invested in the port to improve infrastructure and facilities with additional significant development plans for the lower harbour to commence over the coming years. The plans to expand port facilities in the lower harbour provides Cork City with an opportunity to deliver one of the largest regeneration schemes in Europe, the 179- hectare Cork Docklands. Over the next 20 years circa 33,000 people will live in Cork Docklands and host a further 35,000 jobs. Air: Cork City is home to I reland’s second largest and fastest growing international airport with 2.4 million passengers travelling over fifty destinations in 2019. Cork Airport continues to expand the region’s connectivity, enhancing Cork’s potential to conduct international b usiness and attract tourists. Road: Investment plans are being advanced to improve road access between Cork and the rest of the Southern Region. Plans include investment in the N/M20 connecting Cork and Limerick, the N22 between Cork and Kerry and the N25 to the east of Cork and Waterford. In addition, plans are in place to improve road infrastructure within the city, including the upgrading of the Dunkettle interchange along with the development of routes to both the north and the south of the city.

Rail: There is continued improvement in the intercity and surburban rail in Cork. The station acts as a hub for intercity services to Dublin and Tralee and commuters services to Mallow, Cobh and Midleton.

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Bus: Over recent years passenger numbers using the public bus network in Cork City has increased considerably. This trend is set to continue as a €200 million Bus Connects plan will be rolled out in Cork.

Further Investment in Transport: The National Transport Authority recently adopted the Cork Metropolitan Area Transport Strategy. This will see a €3.5 billion invest ment in transport in Cork over the next 20 years for considerable improvement in walking and cycling infrastructure, public transport, including the development of a tram system for Cork, along with investment in suburban rail and road connectivity to the city.

Digital: Cork is connected by robust digital connectivity with high capacity fibre connectivity between the EU and USA via Cork fibre network. This provides a direct connection from Cork to key technology and finance centres in the UK and the USA. A new sub sea cable is planned that will connect Cork directly to mainland Europe via France. The Metropolitan Area Network supports high speed network connections across Cork’s key business zones and is capable of delivering virtually unlimited bandwidth to the areas it serves. A fully resilient network is provided by a data centre for the city that delivers lightning-speed Internet connectivity for Munster businesses. Planning has also been approved for a new ‘Class A’ data centre in Cork. Additional public WIFI zones, facilitated by Cork City Council and the WiFi4EU scheme will also help to improve the city’s digital connectivity for citizens and visitors.

Cork Institute of Technology

University College Cork

A UNESCO Learning City In 2015 UNESCO presented Cork with one of the first 12 Global Learning City Awards, the first city in Ireland to achieve this recognition. UNESCO defines a learning city as ‘a City which effectively mobilises its resources across all sectors to maximise the o pportunities for lifelong learning for all its citizens’. In Cork, we believe that a learning city, is what a learning city does. Through Cork ’ s Lifelong Learning Festival, our Learning Neighbourhoods, Learning Workplaces and other life-long and life-wide learning Events we are committed to developing Cork as a Learning City for all its citizens. Cork’s Annual Lifelong Learning Festival is a celebration of our learning city in action. It is a week of over 500 free events throughout the city promoting learning of all kinds, for people of all ages, interests and abilities.

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We are proud to provide a talented work force from circa 40,000 students and graduates of our 3rd and 4th level institutions including University College Cork (UCC), Cork Institute of Technology (CIT), and Cork Education and Training Board (CETB) who have expertise and skills in areas including science, engineering, business, and the arts. There are a number of world-renowned institutes based in the city including the Tyndall National Research Institute, the UN GEMS Water Capacity Development Centre, Nimbus, the Alimentary Pharmabiotic Centre and the Institut e for the Social Sciences in the 21st Century (ISS21). UCC is the world’s first University to be awarded the Green Flag for practices promoting sustainable development on its campus.

OLIVER PLUNKETT STREET, CORK

A business city Cork has an excellent track record for business. The city is:

• The best small city in Europe for business friendliness by the 'fDi' magazine published by the 'Financial Times' • Ranked as one of the top 25 European Cities of the Future by the 'fDi' magazine published by the 'Financial Times' • One of the top ten small European cities for economic potential • One of the top ten small northern cities and overall top ten small cities • Part of the South West of Ireland which is ranked 8th in the European small regions of the future. All this is underpinned by an excellent economic ecosystem, with top class enterprise supports. The Local Enterprise Office (LEO), which is based in Cork City Council, acts as a first point of contact for businesses in the city. The LEO works with key partners such as Enterprise Ireland, IDA Ireland, University College Cork, Cork Institute of Technology, business representative organisations and other stakeholders to support businesses in the City and the Southern region. It plays host to key economic drivers, and sectors such as ICT, pharma and bio pharma, cyber security, financial and support services, food and nano technology. As a result, the Cork region is home to circa 170 IDA client companies employing almost 39,000 people. Cork City Council, working with partners, is playing a key role in driving Cork City’s economy. The LEO provides a range of supports to small businesses. The City Council provides incubation space for small businesses in the City Hall through CoWork City. Importantly we provide the planning frameworks and infrastructure to support private sector investment. Investor confidence is evident in Cork, with office space under construction to accommodate over 10,000 staff over the next 5 years. “Cork is a place of collaboration and connectivity where businesses are enabled to grow and succeed. We have a strong track record in attracting and retaining FDI and supporting our indigenous businesses. Cork City Council, together with Cork County Council, IDA, Enterprise Ireland, business representative organisations along with other local stakeholders, are proactively working to promote and strengthen the attractiveness of the C ork region globally, as a business location.” Ann Doherty, Chief Executive of Cork City Council.

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Cork City Council is working with key partners to develop a sense of place. The ‘ We Are Cork ’ Brand and the ‘ Grow in Cork ’ initiative are placemaking initiatives supported by both Cork City Council and Cork County Council along with a broad range of public and private sector stakeholders. These initiatives present the attractiveness of Cork City and County as a place in which to live and invest. Importantly it enhances a sense of place and welcome to all people living in Cork City.

CITY HALL, CORK

A healthy city Cork is a designated World Health Organisation Healthy City since January 2012. With this designation is a requirement of Cork City Council to commit to health and a process and structure to achieve it. As a WHO Healthy City, we are committed to continually create and improve our physical and social environs and expand the community resources that enable people to mutually support each other in performing all the functions of life and developing to their maximum potential. Healthy Cities is based on a recognition that population health is not merely a product of health sector activities but largely determined by policies and actions beyond the health sector. Initiatives include investing in health through empowering people, tackling health challenges, encouraging workplaces to adopt mental health strategies, strengthening people centred systems, emergency preparedness, creating resilient communities and supportive environments.

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A city of culture, heritage and sport Creativity is part of Cork’s DN A. It has always been a place of explorers and thinkers, writers and poets, musicians and artists. Cork’s vibrant artistic community is evident on our streets, in our galleries and on our stages throughout the year as part of ongoing cultural programmes or as part of a festival or event. It is this public cultural face, that projects the unique essence of Cork to the region, the nation and to the world and fills citizens with a sense of pride of place. Throughout Cork, old and new landmark buildings are the focus of our cultural heritage, which is alive in our libraries, museums, theatres, art centres, music and dance academies and through a range of activities from opera to street art. Cork City has several parks, a golf course, playgrounds, accessible river, open spaces and an urban lake, The Lough, where a huge variety of wildlife and bird population have made their home. Cycle and walkways along old railway lines in the city provide incredible views of the harbour and of Blackrock Castle. Our amenity parks, in particular, Tramore Valley Park, provides walkways and trails, an all-weather events/amenity area, a grass pitch, outdoor gym, a sports pavilion, a wetlands area, and a raised dome area, giving fantastic panoramic views of the city, east and west. Cork has a distinguished and well established tradition of sporting life hosting excellent sporting facilities and Cork City Marathon. Huge pride can be found in our GAA camogie, hurling and football teams and in our soccer team Cork City FC. Cork has also given many great rugby players to Munster and Ireland over the years. Irish Club Hockey is prevalent with Cork Harlequins, UCC and Church of Ireland as strong forces. Cork is home to all the mainstream sports as well as cricket, basketball, rowing, road bowling and even American football to name just a few.

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Lord Mayor, Tomás Mac Curtain

Lord Mayor, Terence McSwiney

A city that commemorates the past Cork City Council, in association with the Department of Culture, Heritage and the Gaeltacht and with the many voluntary and community groups will work together to commemorate significant events that took place in Ireland between 1912 and 1923. The year 2020 holds particular significance for us in Cork City on the centenary of the War of Independence with the deaths of our two Lord Mayors, Tomás Mac Curtain and Terence McSwiney, and the burning of Cork City. Cork City was the first Council elected by proportional representation; the first Council elected by universal suffrage; and the first Council with a republican majority. At its first meeting on 30 January 1920, Cork Corporation pledged its allegiance to Dáil Éireann. A cross party commemoration committee has been created, chaired by the sitting Lord Mayor for the next five years. Community, social and voluntary groups as well as schools can apply for funding under the open Cork 2020 Commemorations Fund. A programme of commemoration is in place for 2020 and our tributes will continue over the historic period to 2023. “The work of the cross party 2020 Commemoration s Committee is about communities and organisations bringing our proud history to life in a respectful way that showcases the city’s r ich cultural and historical fabric”. Cllr John Sheehan, Lord Mayor of Cork

Cathal McSwiney Brugha and Tomás Og Mac Curtain with Lord Mayor John Sheehan.

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Mission, Vision & Values

Our Mission

We deliver excellent public services to the people of Cork by working collaboratively with our strategic partners. We are a city of ambition, working with our neighbourhoods, communities and businesses to support economic development and facilitate investment. We value our culture and heritage and ensure that Cork continues to be successful as an attractive place to live, study, visit and work.

Our Values

Public Good

Trust & Integrity

Respect

People Centric Approach

Responsibility

Innovation

We provide high quality services and address peoples’ needs in a manner that is both inclusive and equitable.

We act honestly,

We treat all people equally with due regard for their needs and rights.

We engage with people in a fair, courteous and timely manner. We strive for continous improvement.

We are accountable and transparent and act responsibly in our dealings and decision making.

We continually seek progressive and creative approaches in the services we deliver.

openly and fairly in all our dealings.

Our Vision Leading Cork to take its place as a World Class City

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ENGLISH MARKET. CORK

Our Corporate Plan

Our five- year Corporate Plan 2024 (reflecting the Local Economic and Community Plan) is Cork City Council’s key strategic document.

The Corporate Plan is one component of th e City Council’s integrated strategy and policy documents that guides the delivery of services. The Corporate Plan will be implemented through the Annual Service Delivery Plans and Annual Budget which reflects the City Council’s decisions on specific obje ctives each year. The City Council’s performance is recorded in monthly Chief Executive Reports and in the Annual Report. This plan is informed by research and widespread consultation since mid-2019. A survey was undertaken with our elected members, staff, businesses, communities, Public Participation Network (PPN), and shared on social media channels. At the close of the consultation period, a total of 515 survey responses were received. A review of these responses was conducted with Cork City Council ’s Senior Management Team and Elected Members for consideration in the formulation of high-level goals and strategic objectives for the next five years. One to one discussions were held with internal and external stakeholders including the Lord Mayor, representatives from our elected members, the senior management team, staff, business, heritage & culture, technology and education communities. Presentations were held at the Local Community Development Committee, six Strategic Policy Committees and Corporate Policy Group with submissions received from their representatives. Workshops were facilitated for the Senior Management Team, PPN and elected members. A staff engagement workshop, hosted by the Chief Executive, for all staff was held where panel discussions saw staff engaging with some of our city influencers. Leaders from our Universities, IDA, Chamber of Commerce, HSE, IT and investment sectors discussed and answered questions about all our roles in the future of Cork and how we continue to work collaboratively. The feedback captured during the consultation processes for these documents has been extensively considered and informed the preparation of the Corporate Plan. In addition, due consideration has been given to opinions expressed to Cork City Council through contact with all our stakeholders. The Corporate Plan is written with an awareness of City Council policy documents and reports which are referenced in the appendix. Project I reland 2040 is the Government’s long -term overarching strategy to make Ireland a better country for all of its people. The ambition of Project Ireland 2040 is to create a single vision, a shared set of goals for every community across the country and these are expressed as national strategic outcomes in that plan. Project Ireland 2040 is one vision for one country. The framework supports Cork City ’s ambitious growth targets to increase by at least 50% and to enhance the significant potential to become a city of scale. Developing and implementing a comprehensive and strategic metropolitan area spatial plan for Cork City is a priority in Project Ireland 2040 and is reflected in this Corporate Plan for the next five years. In September 2015, world leaders attending the United Nations Sustainable Development Summit adopted the 2030 Agenda for Sustainable Development. This agenda sets out 17 Sustainable Development Goals (SDGs) to end poverty, fight inequality and injustice and tackle climate change by 2030. Goals, targets and indicators are set out which all UN member states are required to use to frame their agendas and political policies. Cork City Council recognises the strategic importance of the 2030 Agenda for Sustainable Development and the integrated multiagency approach required to achieve this within Cork City and have assigned SDGs to each of our corporate goals.

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The Corporate Plan, a blueprint of our plans for the next five years, will be used by our elected members and our Senior Management Team to ensure that our priorities and regulatory obligations are delivered, service targets are being met and service delivery is continually improved. The Corporate Plan also helps our staff focus on their key priorities and understand how their daily work fits into the larger picture of the Council’s goals.

All Corporate goals are significant enablers of the Ci ty Council’s corporate priorities and are deliverable through strategic objectives and actions, supported by strategies and policies.

We are committed to engaging, enabling and empowering all our stakeholders by creating strategic collaborations and partnerships in the coming years to ensure the succesful delivery of this Corporate Plan.

Monitoring & Reporting on Progress To assist Cork City Council in ensuring this plan is delivered and to assess our performance in addressing the priorities identified, several initiatives are in place and will be delivered. Annual Service Delivery Plan: Each year Cork City Council adopts an Annual Service Delivery Plan which captures key performance measures in that year based on the Corporate Plan. This is reviewed throughout the year. The annual budget is based on the Annual Service Delivery Plan. Operational Work Plan . Underpinning the Annual Service Delivery Plans will be the Operational Plans completed by each Directorate and Department further supported by the Staff Development &Management Programme which links individuals to operational plans using both Personal Development Plans and Team Development Plans. Monthly Chief Executive Reports Every month, the Chief Executive of Cork City Council produces a report with the latest updates, statistics and figures from activities across the organisation. This Chief Executive Management Report assists the elected members carry out their governance responsibilities, oversee the delivery of policy that has been decided by council and provide oversight of service delivery performance.

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Performance Reports & Review: A performance report is prepared by each Directorate and presented to the Chief Executive twice a year. This report outlines performance progress on priorities identified in the Corporate Plan as well as organisation performance. Annual Report: At the end of each financial year, Cork City Council produces a detailed annual report that reviews the performance achieved. It provides our community with operational and financial information about our performance against the priorities and service delivery commitments set out in the Corporate and Annual Service Delivery plans. National Oversight and Audit Commission (NOAC) : NOAC was established under the Local Government Reform Act 2014 to provide independent oversight of the local government sector at a local, regional and national level. Its functions are wide ranging, involving the scrutiny of performance generally and financial performance specifically, supporting best practice, overseeing implementation of national local government policy, monitoring and evaluating the implementation of corporate plans, adherence to service level agreements and public sector reform by local government bodies, as well as any additional functions assigned, or reports requested, by the Minister. Audit Committee: As part of the governance arrangements that operate within Cork City Council, the audit committee has an independent role to advise us on financial reporting processes, internal controls, risk management and audit matters. The functions of an Audit Committee are clearly defined and set out in Section 59(2) of the Local Government Reform Act 2014. Audit Committees are also required under Regulation 15 of the Local Government (Audit Committee) Regulations 2014 to prepare an annual report, within three months of the expiration of each calendar year, on its activities and findings during the previous year, which shoul d also include the Committee’s assessment of its own effectiveness and performance. Local Government Auditors: Local Government Auditors provide independent scrutiny of the financial stewardship of Cork City Council. They carry out audit of our services and practices in accordance with the statutory Code of Audit Practice, fostering the highest standards of financial stewardship and public accountability. They also undertake Value for Money audits and publish the resulting reports to advise and assist us in achieving better value for money.

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Internal Audit: Our Internal Audit team ensures that the whole system of controls, financial and otherwise, established by management in order to carry on the business of Cork City Council is performed in an orderly and efficient manner. They ensure adherence to management policies, safeguard the assets and secure, as far as possible, the completeness and accuracy of the records. Customer Surveys: Customer Surveys and consultations are carried out on Cork City Council’s online consultation portal. The most recent customer survey was published as part of the Corporate Plan Review. Five hundred and fifteen people responded on issues about housing, public transport and public spaces. Feedback from the survey informed the plan.

Annual Service Delivery Plan

Prepared each year and approved by Full Council

Performance review monthly through CE Reports

Personal Development Plan

Monthly CE Reports Monthly updates collated from each directorate presented to full council each month. Approved by CE

Developed with line managers to identify what is important to each staff member, what they want to achieve and what they need to improve and develop

Corporate Plan 2019-2024

5-year strategic document prepared with internal and external stakeholders. Approved by Full Council

Team Plan

Local & National Service Indicators (NOAC)

Developed by Area teams and approved by directorates to be included in the directorate operational plans

Performance Review & Reports

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Strategic Deployment Our Corporate Plan is a strategic framework that sets our high-level goals and strategic objectives over the next five years. The goals identified in this plan arose from months of consultation and research where priorities for the organisation, our key stakeholders and services users were identified. Our high level goals breathe life into our vision. Our goals are supported by strategic objectives we want to achieve by 2024. In order to meet these objectives there are a number of actions that are implemented and monitored yearly through our Annual Service Delivery plans. We will focus on the day to day delivery of efficient and valuable services representing our network of neighbourhoods and communities. We will focus on improving those services with shared responsibility through ongoing performance measurement and management. The Annual Service Delivery Plans will therefore ground the objectives of the Corporate Plan with detailed actions and performance metrics. The Corporate Goals are phrased and formulated in such a way that they are cross-cutting and relevant to many areas of service delivery. If priorities are complex, they will be broken down into smaller projects, identifying cross departmental responsibilities and associated impacts. Priorities will be achieved through the implemention of a number of strategies and policies as highlighted under each goal and supporting objectives in the coming pages. Each year a review will be conducted of the Corporate Plan and Annual Service Delivery Plan to monitor progress towards achievement of the objectives in the Corporate Plan. Local Authorities are ideally positioned to deal with local needs and circumstances. Cork City Council’s Corporate Plan considers what is relevant and topical given our local circumstances, our challenges and most importantly our vision and ambition for Cork City.

We play a significant role in progressing national, regional and local policies which we have outlined in the Appendix.

National Planning Framework

Spatial & Economic Strategy South West Regional Enterprise Plan

City Development Plan Corporate Plan

Underpinned by Annual Operational & Service Delivery Plans, Annual Budget & Report, Monthly Chief Executive Reports

Ongoing evaluation and review including community & stakeholder input

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SHANDON, CORK

High Level Goals & Strategic Objectives Six high level goals were identified following research, consultation, workshops and staff engagements. Under each of these goals, supporting strategic objectives were identified. A number of actions will appear against each strategic objectives in the Annual Service Delivery Plan. Supporting strategies and policy documents to achieve the outputs and outcomes for the high-level goal and following strategic objectives can be found in the appendix.

High Level Goals

An environmentally sustainable city

A city valuing its people

A city promoting culture, heritage, learning, health & wellbeing

A city of engaged neighbourhoods and communities

A city supporting the delivery of homes and infrastructure

A city driving economic and sustainable development

Strategic Objectives

Climate Action

Enhance Democracy

Libraries

Integration & Social Inclusion Public Realm / Social Infrastructure

Integrated Public Transport System

Research, Develop & Innovate

Litter & Waste Management

Emergency Services

People Centric Experience Governance & Management Continuous Service Improvement & Delivery Public Sector Duty People Management

Rebuilding Ireland Action Plan Social Housing Supports Asset Management

Cluster Development

Noise & Air Quality

Heritage, Arts & Culture

Safe City

EU Projects

Water Services & Sanitation

Healthy City

Major Emergency Management

Development Plan

Sports Development

Biodiversity

Festival & Events

Strategic Collaborations & Partnerships

Regulation & Enforcement Sustainable Development Flood Management

Parks, Recreation & Greenways

City Centre Movement Strategy

Critical Infrastructure Engaging & Developing Communities

Learning City

International Relations & Twinning

Property Management Active Land Management

Young People

Age Friendly City

Business Continuity

Tourism

Inclusive City

Trauma Sensitive City

Smart City

Learning & Development

Capital Delivery

Architecture/ Urban Design

Planning & Zoning

Welfare

Circular Economy & Green Procurement

Docklands

Business & Employment Opportunities Urban Regeneration

Actions

All Actions are captured, reviewed & monitored through the Annual Service Delivery Plans

Under each goal on the following pages, we have identified outputs and outcomes, we would like to see achieved over the lifetime of this plan. These will overlap the high level goals and strategic objectives across the organisation.

High Level Goals & Strategic Objectives

Inputs

Activities

Outputs

Outcomes

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An environmentally sustainable city Cork City Council is committed to responding and acting strategically to the impact that climate change is causing and will continue to work on behalf of its citizens for the betterment of the environment and infrastructure of Cork City. Cork City Council is committed to leading the way in dealing with the global issues of climate change and environmental degradation at a local level by making climate action, sustainability and environmental protection the foundation stones for decisions and work practices. Our goal is to pro-actively engage and empower citizens in order to make Cork city as climate resilient as possible while protecting and enriching our environment in order to deliver enhanced well-being and quality of life for everyone.

• The high-level output/outcomes we will work towards: • Climate Adaptation Strategy implemented, and key performance indicators reached • Climate Mitigation Actions in place • Cork is the destination of choice to work, visit, live and study • Cork’s reputation as a global city leader of s ustainability is established • Cork is adapting well to climate change • People and goods are able to move sustainably in and out of the city • People participate in co- creating Cork’s future • There is a clear vision and direction for sustainable growth across the city • People have access to green spaces and recreation spaces • Cork is the destination of choice to work, visit, live and study

Incorporating the Sustainable Development Goals (SDG) SDG6 SDG7 SDG12 SDG13 SDG 14 SG17

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Climate Action

Sustainable Development

Noise & Air Quality

We strive to meet the needs of today without comprising the ability of future generations to meet their own needs. We will address the five principles of sustainability – enhance liveability; create opportunities for economic prosperity; foster environmental responsibility; embrace design excellence and demonstrate visionary leadership and strong governance. Cork City Council recognises the strategic importance of the 2030 Agenda for Sustainable Development and the integrated multiagency approach required to achieve the UN Sustainable Development Goals.

Cork City must be resilient to the effects of Climate Change. Climate Action is a cross cutting theme of all our activities. We will continue to spearhead many emission reduction initiatives through our Energy Policy and will contribute to the promotion of renewable energy and sustainable initiatives. We will build on past and current climate change mitigation actions and progress and enhance early stage adaptation measures, whilst helping to mitigate the effects of climate change. The ad aptation actions are Cork City Council’s template for the future development of climate change resilience, improving our understanding of climate disruption and allowing us to respond appropriately. The climate change adaptation strategy will assist in the development of future City Development and Local Area Plans.

The Clean Air for Europe (CAFE) Directive 2008/50/EC, sets air quality standards for European Union member states and has been transposed into Irish legislation by the Air Quality Standards Regulations 2011. Monitoring air quality will allow us and the public to review long term trends to establish any improvements or deterioration of air quality in the city and we will put measures in place to action same. Cork Agglomeration – Noise Action Plan 2018 – 2023 has been prepared in accordance with EU directive 2002/49/EC European Communities (Environmental Noise) Regulations 2018 (S.I. No. 549 of 2018). The purpose of the Noise Action Plan (NAP) is to act as a means of managing environmental noise, and to meet the aim of the END Directive of preventing, and reducing where necessary, environmental noise through the adoption of the action plan.

Biodiversity

Cork City Council will review the existing Biodiversity Plan which is incorporated into the Heritage Plan. Cork City has a wealth of natural heritage, which includes flora and fauna, as well as landscape and geology. Many mammals, birds, trees and wild plants have adapted to live alongside humans in our urban landscape and places like parks, golf courses, the river, graveyards and gardens all provide urban habitats and sanctuary for wildlife in the city.

Water Services & Sanitation

In addition to monitoring river levels, testing water quality and maintaining drainage, Cork City Council will continue to operate water services on an agency basis, through a service level agreement, with Irish Water. In order to meet the needs of the growing population and support the ongoing economic development of the City, the council are working in partnership with Irish Water to upgrade the Lee Road Water Treatment Plan.

Flood Management

We will continue to work with the Office of Public Works in the progression and completion of Flood Relief Projects including the Lower Lee Flood Relief Scheme (LLFRS) and numerous Flood Relief Schemes for Cork city including Glanmire/ Glashaboy, Douglas/Togher and Blackpool. We will continue to assess flood risk from watercourses and tidal waters and manage the impact of flood events.

Litter & Waste Management

Regulation & Enforcement

Cork City Council is responsible for keeping public places free from litter and manages waste enforcement. It also implements national waste policy which focuses on waste prevention and promotion of the circular economy. We will actively engage with stakeholders in our role with public awareness campaigns and initiatives. We will continuously achieve the objectives set out in all the various regulations and legislation that covers, litter and waste management and resource efficiency.

As a designated regulatory authority, Cork City Council will continue to fulfil its regulatory and enforcement obligations at both a local and national level. We will work to create a culture of compliance with regards to these obligations. The council will seek to promote and regulate sustainable planning and transport choices and enforce environmental legislation to provide well planned, integrated and healthy environment.

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A city valuing its people Talent, innovation and communities converge to support a vibrant city. We will encourage a spirit that sparks new thinking and ideas. Our public servants, communities, visitor and residents help us realise the vision and ambition and the diversity that exists within Cork City Council. We will lead in using participatory, consultative and innovative approaches to decision-making.

The high-level output/outcomes we will work towards:

• Cork is the destination of choice to work, visit, live and study • People feel safe, welcomed and included • People participate in the creative life of the city • People have access to knowledge resources and forums • People have options to actively participate in lifelong learning • People participate in co-creating Cork’s future • We are transparent and accountable to our community • Cork is prepared for future technological change

Incorporating the Sustainable Development Goals (SDG)

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Enhance Democracy

People Centric Experience

Governance & Management

We will facilitate and support our elected members and community representatives within our democratic structures in carrying out their representative role in response to the needs of the community of Cork City. We will provide opportunity for training, development and keep our elected members up to date on policy developments.

Cork City Council is committed to putting people at the centre of what we do through our customer care delivery model. Customers, colleagues and stakeholders will experience professional and respectful interactions through a progressive service delivery model.

Cork City Council will conduct its business in a manner that will be transparent, responsible and accountable. We will seek to drive economic, social and community development by providing prudent financial and risk management. We will adhere to all national guidelines on data protection, transparency, and procurement.

Continuous Service Improvement & Delivery

Public Sector Duty

People Management

Cork City Council, as a public body, is committed to eliminating discrimination, promoting equality of opportunity and protecting human rights of our service users and of our staff when carrying out their daily work.

We will adopt a strategic approach to the effective management and engagement of our people. We will provide a safe working environment to protect the health, safety and welfare of everyone. We will use the Staff Development and Management Programme to monitor capacity and capability for efficient and effective service delivery. We will ensure that operational plans, team development plans and personal development plans are clearly aligned to corporate strategy to meet the changing needs of an agile organisation when serving the public.

Cork City Council will ensure comprehensive policies, resources and plans are in place for effective continued delivery of quality services. We will maximise value for money for citizens, business and visitors by reviewing existing services and cultivating innovation in our service delivery.

Learning & Development

Welfare

Business Continuity

We will continue to support a culture of continuous learning and development amongst all staff and promoting staff development and upskilling to ensure that the City Council continues to support and build teams to deliver efficient services and serve people better.

The City Council develops and sustains a dynamic, healthy and safe workplace environment that consistently attracts and retains top-quality people and enables them to perform at their best. We will continue to enhance the city's health, wellness and safety practices with the objective to reduce workplace, roads, and traffic injuries.

We will ensure operations and core business functions are not severely impacted by a disaster or unplanned incident that has the potential to disrupt services.

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A city promoting culture, heritage, learning, health & wellbeing Cork is a city of communities, partnerships and networks: a World Health Organisation (WHO) designated Healthy City since 2012; a UNESCO Learning City awarded in 2015; a European Capital of Culture in 2005; and a city of welcomes, with a rich heritage shaped by our people and history. Cork City Council will continue to create and improve our physical and social environments, expand our community resources to enable people to mutually support each other in performing all the functions of life and developing to their maximum potential.

• Cork is the destination of choice to work, visit, live and study • People feel healthy, safe, welcomed and included • Artists are supported to create, develop and realise ideas • People participate in the creative life of the city • T he economic value of Cork’s creative industries sector grows • People have options to actively participate in lifelong learning • People participate in co- creating Cork’s future • Cork respects and preserves its heritage • People have access to green spaces and recreation spaces • Cork is recognised for successful heritage & cultural events

Incorporating the Sustainable Development Goals (SDG)

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Heritage, Arts & Culture

Sports Development

Libraries

Cork City people have a very strong sense of their own cultural identity and there is great pride in our cultural heritage and arts events. Cultural heritage is a direct reflection of where we have come from, referring to our tangible assets, such as, archaeology, natural and built heritage as well as our intangible heritage such as our songs, poems, language and folklore. Our arts creatively interpret where we are and where we are going through the development of a range of projects and events.

Cork City Council will provide facilities and events to promote sports development, throughout the city. We aim to increase participation, support people participating in programmes to develop new skills and confidence; working in partnership with national governing bodies; lead, manage and implement development programmes, provide funding through various grant schemes, promote and support Cork Sports Partnership.

Cork City Libraries provides a range of library and information services to the people of Cork, and, through our websites, to anyone interested in the history and culture of Cork. The Cork City Libraries network comprises of the City Library, local branch libraries, a service to housebound persons, and an online presence. We will continue to foster lifelong learning, nurture a reading city and provide for cultural expression for children and adults, thus helping to fulfil some of the principles of a UNESCO learning city.

Young People

Healthy City

Cork City Council will include children and youth council to enable young people to have a voice on the delivery of local services, policies and issues that affect their local area. We will enable this through the central involvement of the Children and Young People’s Services Committee (CYPS C), Local Community Development Committees (LCDC), inclusion in Comhairle na nOg and inspiring young minds through Junior Achievement.

Health can be improved or harmed by social policy, transport policy, education policy and the built environment and has a particular impact on vulnerable groups in society. Cork City Council promotes policies and work practices that support community mental health and resilience, tackle inequalities and connect the community to a sense of place within the City. We will continue to meet the goals of relevant EU policies which put increased emphasis on the right to health, equity and well-being in our policies. Cork City Council as a lead partner within Cork Healthy Cities will strive to maintain our status as a designated World Health Organisation Healthy City since 2012. Cork City Council will continue to assist in the delivery of the Cork Healthy City Programme of work.

Parks, Recreation & Greenways

Cork City Council will develop, manage and maintain its high-quality parks, recreation, amenity, greenway and cemetery facilities. We will improve services to maintain and enhance the City environment and provide active and passive recreation opportunities for residents and visitors to the City.

Age Friendly City

Trauma Sensitive City

The Old er People’s Forum is a key stakeholder group of the Cork Age Friendly City Programme. The Forum provides a forum for older people in the City to come together, share concerns and experiences, and to inform the decision-making process of the Cork Age Friendly City Programme, as well as to contribute to the wider national Age Friendly Programme.

Cork City aims to become a trauma sensitive city which has as an organisational structure and framework that involves recognising, understanding and responding to trauma to which children, adolescents and communities are exposed. We will do this by creating a web of practitioners across the city who are infusing their practice with a trauma informed lens, understanding that every interaction is an opportunity for intervention. This allows us to grow local expertise along with collaborating with international experts to work towards Cork becoming a Trauma Sensitive City. We are Embedding ACE Awareness & Trauma Informed Practice through a Whole Systems Approach in partnership with agencies and the community & voluntary sector.

Learning City

Cork City Council will continue to promote Cork as an UNESCO Learning City - a city which effectively mobilises its resources across all sectors maximising the opportunities for lifelong learning for all. Cork City has a vibrant, inclusive, quality infrastructure of education from basic to higher education and is home to enthusiastic, involved and committed learning communities.

Emergency Services

Cork City Fire Brigade responds to all calls for assistance in a timely and efficient manner. We will continue to protect the people of Cork City and work to ensure their safety through community interaction and education.

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