Internal Audit: Our Internal Audit team ensures that the whole system of controls, financial and otherwise, established by management in order to carry on the business of Cork City Council is performed in an orderly and efficient manner. They ensure adherence to management policies, safeguard the assets and secure, as far as possible, the completeness and accuracy of the records. Customer Surveys: Customer Surveys and consultations are carried out on Cork City Council’s online consultation portal. The most recent customer survey was published as part of the Corporate Plan Review. Five hundred and fifteen people responded on issues about housing, public transport and public spaces. Feedback from the survey informed the plan.
Annual Service Delivery Plan
Prepared each year and approved by Full Council
Performance review monthly through CE Reports
Personal Development Plan
Monthly CE Reports Monthly updates collated from each directorate presented to full council each month. Approved by CE
Developed with line managers to identify what is important to each staff member, what they want to achieve and what they need to improve and develop
Corporate Plan 2019-2024
5-year strategic document prepared with internal and external stakeholders. Approved by Full Council
Team Plan
Local & National Service Indicators (NOAC)
Developed by Area teams and approved by directorates to be included in the directorate operational plans
Performance Review & Reports
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