Enhance Democracy
People Centric Experience
Governance & Management
We will facilitate and support our elected members and community representatives within our democratic structures in carrying out their representative role in response to the needs of the community of Cork City. We will provide opportunity for training, development and keep our elected members up to date on policy developments.
Cork City Council is committed to putting people at the centre of what we do through our customer care delivery model. Customers, colleagues and stakeholders will experience professional and respectful interactions through a progressive service delivery model.
Cork City Council will conduct its business in a manner that will be transparent, responsible and accountable. We will seek to drive economic, social and community development by providing prudent financial and risk management. We will adhere to all national guidelines on data protection, transparency, and procurement.
Continuous Service Improvement & Delivery
Public Sector Duty
People Management
Cork City Council, as a public body, is committed to eliminating discrimination, promoting equality of opportunity and protecting human rights of our service users and of our staff when carrying out their daily work.
We will adopt a strategic approach to the effective management and engagement of our people. We will provide a safe working environment to protect the health, safety and welfare of everyone. We will use the Staff Development and Management Programme to monitor capacity and capability for efficient and effective service delivery. We will ensure that operational plans, team development plans and personal development plans are clearly aligned to corporate strategy to meet the changing needs of an agile organisation when serving the public.
Cork City Council will ensure comprehensive policies, resources and plans are in place for effective continued delivery of quality services. We will maximise value for money for citizens, business and visitors by reviewing existing services and cultivating innovation in our service delivery.
Learning & Development
Welfare
Business Continuity
We will continue to support a culture of continuous learning and development amongst all staff and promoting staff development and upskilling to ensure that the City Council continues to support and build teams to deliver efficient services and serve people better.
The City Council develops and sustains a dynamic, healthy and safe workplace environment that consistently attracts and retains top-quality people and enables them to perform at their best. We will continue to enhance the city's health, wellness and safety practices with the objective to reduce workplace, roads, and traffic injuries.
We will ensure operations and core business functions are not severely impacted by a disaster or unplanned incident that has the potential to disrupt services.
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