CORPORATE PLAN 2019-2024

High Level Performance Metrics Note that Cork City Council’s boundary expanded in May 2019. The latest available baseline figures below refer to the NOAC return for 2018 .

Goal

Measure

Baseline data NOAC 2018

An environmentally sustainable city

National Service Indicators (NOAC) W1 - A. % Drinking water in private schemes in compliance with statutory requirements E1 - A. Number of households, based on the 2016 Census, who are situated in an area covered by a licensed operator providing a 3 bin service at 31/12/2018 E1 - B. % of households within the local authority (per 2016 Census) that the number at A represents E2 - A. Total no. of pollution cases that were the subject of a complaint during 2018

100

41,100

83.25 1,777 1,785 61 4

E2 -A. Total no. of pollution cases closed during 2018 E2 -A. Total no. of pollution cases on hand at 31/12/18 E3 - % Area Unpolluted or Litter Free E3 -% Area Slightly Polluted E3 -% Area Moderately Polluted E3 -% Area Significantly Polluted E3 -% Area Grossly Polluted E4 - A. % of schools that have been awarded green flag status

80 15

1 0 48.86

CE Monthly Service Indicators & Reports Progress report on climate strategy adaptation implementation Park & Ride Vehicle numbers; Public Bike Scheme Enforcement – Fixed Penalty Charge Notices; Road Offence Breakdown Litter fines issued & Waste Management – Civic Amenity, Parks, Water, Cleansing, Roads, Drainage, Sweepers, Traffic, Housing Maintenance; Monthly report on cleansing tonnage collected National Service Indicators (NOAC) Y1 - A. % of local schools involved in the local Youth Council/ Comhairle na nÓg scheme Y2 - A. Number of organisations included in the County Register at 31/12/2018 and the proportion of those organisations that opted to be part of the Social Inclusion College within the PPN C1 - A. The whole time equivalent staffing number as at 31 December 2018 C2 - A. % of paid working days lost to sickness absence through medically certified leave in 2018 C2 - B. % of paid working days lost to sickness absence through self-certified leave in 2018 C4 - A. All ICT expenditure in the period from 1/1/2018 to 31/12/2018, divided by the WTE no. supplied under the C1 indicator C5 - A. All ICT expenditure calculated in C4 as a proportion of Revenue expenditure CE Monthly Service Indicators & Reports Contact Centre Calls Received - status, type, number; Fire Prevention – Fire Certs, Inspections & Licensing Applications; Library Visits, Membership, Items Borrowed, Online Visits, eBooks, Public PC Use, Online Event Promotion, Returns Monthly Area roads maintenance reports - maintenance, footpaths, road surface, retaining walls, repairs, tree cutting, park maintenance, weed control Drinking fines issued; Monthly report from Corporate Services & International Relations - Number of Register of Electors, Visits to council, FOI/GDPR Review & Requests; Governance – monthly review of expenditure and income by service area and type, Key Collection Levels. Staff Appoints and Recruitment campaigns

A city valuing its people

61.54

50 1,275.20

3.87 0.46

2,262.17 1.75

55

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