Contact Volumes in Planning DM
DM Contact Volumes by Month
0 100 200 300 400 500 600 700 800
672
651
628
595
542
454
453
431
419
402
366
278
273
260
236
228
233
230
208
202
189
172
144
93
56
55
53
52
45
38
Jan
Feb
Mar
Apr
May
June
July
August
Sept
Oct
Counter Footfall
45
38
56
53
52
55
93
172
233
230
Phone Volumes
260
228
208
202
189
278
273
144
236
402
Email Volumes
431
366
419
454
453
672
595
651
628
542
Email remains the most popular method for the pubic to contact the Development Management section. 39% of email contact in October related to general queries to the planning@corkcity.ie mailbox. A further 25% of emails related to bond and estates queries and 25% also related to development contributions queries.
October Email Contact Stream
2 0%
15 3%
44 8%
Planning@corkcity.ie
210 39%
Bonds/Estates email queries
135 25%
Development Contributions email queries
Planningenforcement@corkcity.ie
Plansub@corkcity.ie
Preplanning
136 25%
Planning Enforcement
Planning Enforcement Cases
10
Oct
12
36
Sep
11
0
Aug
15
2
Jul
12
0
Jun
11
1
May
18
7
Apr
12
0
Mar
12
8
Feb
6
3
Jan
13
0
5
10
15
20
25
30
35
40
Closed Cases New Cases
12 new enforcement cases were opened in October and 10 cases were closed. 80% of cases were dismissed under Section 152(2) of the Planning & Development Act 2000, as amended. 20% of cases were resolved through negotiations
18
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