CE Management Report October 2021

Contents Purpose of CE Report ................................................................................................ 2 Our Mission ............................................................................................................... 2 Our Vision.................................................................................................................. 2 Our High-Level Goals and Strategic Objectives .......................................................... 2 Our Values ................................................................................................................. 2 Service Requests ........................................................................................................3 Roads Service Requests ............................................................................................. 3 Housing Maintenance Service Requests .................................................................... 3 Environment Service Requests .................................................................................. 4

Roads Maintenance Programmes ............................................................................36 Blarney in Photos .....................................................................................................38

Transport................................................................................................................. 40

Pay Parking Income ..................................................................................................40 Park by Phone ..........................................................................................................40 Park & Ride Vehicle Numbers...................................................................................40 Public Bike Scheme ..................................................................................................40 Enforcement ............................................................................................................41 Road Offence Breakdown.........................................................................................41 Road Offence Location .............................................................................................41 Infrastructure Projects ............................................................................................. 42 Roads Capital Programme: TII Funded Projects ........................................................42 Roads Capital Programme: NTA Funded Projects .....................................................42 Roads Capital Programme: CCC Funded Projects .....................................................43 Roads Capital Programme: DTTS & CCC Funded Projects .........................................43 Roads Capital Programme: LIHAF Funded Projects...................................................43 Urban Regeneration & Development Fund ..............................................................44 Bridge Repair and Rehabilitation Projects ................................................................44 New Cycle Lanes.......................................................................................................44

Contact Centre ...........................................................................................................4

Emergency Services & Building Control .......................................................................5 Fire Prevention .......................................................................................................... 6 Building Control......................................................................................................... 6 Library Service............................................................................................................7 Libraries Membership & Visits ................................................................................... 9 Community Culture and Placemaking........................................................................10 Sports Development Officer .................................................................................... 10 Environmental Awareness ....................................................................................... 11 Sustainable Travel ................................................................................................... 12 Sports Grants........................................................................................................... 12 Old Cork Waterworks Experience ............................................................................ 13 Community Content ................................................................................................ 14

Environment ............................................................................................................ 45

Tree Works...............................................................................................................46 Licencing ..................................................................................................................47 Waste Management.................................................................................................47 Strategic & Economic Development .......................................................................... 48 Planning Policy .........................................................................................................48 Climate Action Unit ..................................................................................................49 Economic Development ...........................................................................................49 LEO...........................................................................................................................50

Arts & Events ...........................................................................................................15

Development Management ......................................................................................16

Update on Strategic Housing Developments ........................................................... 16 Pre-Planning ............................................................................................................ 17 Planning Applications .............................................................................................. 17 Contact Volumes in Planning DM ............................................................................ 18 Planning Enforcement ............................................................................................. 18 Short-Term Letting .................................................................................................. 19 Section 5’s – Declarations of exempted development............................................. 19 Planning Searches ................................................................................................... 19 Housing Directorate .................................................................................................20 Capital Works .......................................................................................................... 20 Housing Progress Report October 2021................................................................... 23 Social Housing Stock/Rent Collected ....................................................................... 27 Voids ....................................................................................................................... 27 Housing Allocations Report October 2021............................................................... 28 Housing Assistance Programme (HAP) .................................................................... 29 Rental Accommodation Scheme (RAS) .................................................................... 30 Private Housing Grants ............................................................................................ 31 Housing Maintenance ............................................................................................. 32 Vacant Dwellings - by Local Area ............................................................................. 32 Vacant Dwellings - Not on CCC Management Programme....................................... 32 Homeless Services ................................................................................................... 32 Emergency Accommodation.................................................................................... 33 Rough Sleepers........................................................................................................ 34 Bishopsgrove ........................................................................................................... 34

Corporate Services & International Relations ............................................................ 52

Chief Executive’s Office ............................................................................................52 Council Services .......................................................................................................52 Payments Processed ................................................................................................52 Franchise Register of Electors ..................................................................................53 Drinking Fines...........................................................................................................53 Reception Desk Callers .............................................................................................53 FOI/GDPR Reviews & Requests ................................................................................54 Health & Safety Award .............................................................................................54 Communications ......................................................................................................55 Media Queries/Press Releases/Web Posts ...............................................................55 Social Media Engagements.......................................................................................55 Presidential Visit ......................................................................................................56 Finance Directorate.................................................................................................. 57 Expenditure..............................................................................................................57 Income by Source.....................................................................................................58 Key Collection Levels ................................................................................................58 People & Organisation Development ........................................................................ 59 Appointments made and Competitions completed/advertised................................59 ICT Services.............................................................................................................. 60 CRM Cases ...............................................................................................................60 Online Forms............................................................................................................60 Infrastructure Support .............................................................................................60 Top Searches ............................................................................................................60

Roads.......................................................................................................................35

Roadworks Programme ........................................................................................... 35 Public Liability Claim Reports................................................................................... 35 Pavement Surface Condition Index (km) ................................................................. 35 Regional Roads Grants (km Strengthened) .............................................................. 35

Back Cover ............................................................................................................... 61