CE Management Report April 2021

Contents Purpose of CE Report ................................................................................................ 2 Our Mission ............................................................................................................... 2 Our Vision.................................................................................................................. 2 Our High-Level Goals and Strategic Objectives .......................................................... 2 Our Values ................................................................................................................. 2

Bishopsgrove............................................................................................................34 Cork Foyer ................................................................................................................34

Roads ...................................................................................................................... 35

Roadworks Programme............................................................................................35 Public Liability Claim Reports ...................................................................................35 Pavement Surface Condition Index (km) ..................................................................35 Regional Roads Grants (km Strengthened) ...............................................................35 Roads Maintenance Programmes ............................................................................36 Road Safety Works ...................................................................................................38 ‘Reimagining Cork’ ...................................................................................................39 Transport................................................................................................................. 40 Pay Parking Income ..................................................................................................40 Park & Ride Vehicle Numbers...................................................................................40 Public Bike Scheme ..................................................................................................40 Enforcement ............................................................................................................40 Road Offence Breakdown.........................................................................................41 Road Offence Location .............................................................................................41 Litter Fines ...............................................................................................................42 Infrastructure Projects ............................................................................................. 42 Roads Capital Programme: TII Funded Projects: .......................................................42 Roads Capital Programme: NTA Funded Projects: ....................................................42 Roads Capital Programme: CCC Funded Projects: ....................................................43 Roads Capital Programme: DTTS & CCC Funded Projects: ........................................43 Roads Capital Programme: LIHAF Funded Projects: .................................................43 Urban Regeneration & Development Fund: .............................................................44 Bridge Repair and Rehabilitation Projects: ...............................................................44 New Cycle Lanes: .....................................................................................................44 Environment ............................................................................................................ 45 Parks, Cemeteries & Recreation ...............................................................................45 Tree Works...............................................................................................................46 Waste Management.................................................................................................47

Contact Centre ...........................................................................................................3

Service Requests ........................................................................................................4 Roads Service Requests ............................................................................................. 4 Housing Maintenance Service Requests .................................................................... 4 Environment Service Requests .................................................................................. 5 Emergency Services & Building Control .......................................................................5 Fire Prevention .......................................................................................................... 6 Building Control......................................................................................................... 6 Library Service............................................................................................................7 Libraries Membership & Visits Level 5 Lockdown from January ............................... 8 Arts & Events .............................................................................................................9 Creative Ireland ......................................................................................................... 9 Cruinniú na nÓg......................................................................................................... 9 Training ..................................................................................................................... 9 Creative Ireland Climate Action Fund ........................................................................ 9 Streets Ahead ............................................................................................................ 9 Culture Night ............................................................................................................. 9 Social Practice Programme ........................................................................................ 9 Cultural Companions ................................................................................................. 9 BEAG ....................................................................................................................... 10 Placemaking ............................................................................................................ 10 Creative Enquiry ...................................................................................................... 10 Schools Programme................................................................................................. 10 MA in Arts and Engagement .................................................................................... 10 Sport & Sustainability ...............................................................................................11 Sports Development Officer .................................................................................... 11 Cork City Marathon ................................................................................................. 11 Old Cork Waterworks Experience (Lifetime Lab) ..................................................... 12 Sustainable Travel ................................................................................................... 13 Environmental Awareness Officer ........................................................................... 14 Cork Miniboat Adventure ........................................................................................ 15 Community Content ................................................................................................ 15 Community Safety Forums ...................................................................................... 15 Development Management ......................................................................................16 Update on Strategic Housing Developments ........................................................... 16 Recent Significant Decisions on Planning Applications ............................................ 17 Planning Applications .............................................................................................. 17 Planning Submissions .............................................................................................. 17 Contact Volumes in Planning Development Management ...................................... 18 Pre-Planning ............................................................................................................ 18 Planning Enforcement ............................................................................................. 18 Exempted Development (Section 5) ........................................................................ 18 Housing Directorate .................................................................................................19 Housing Progress Report April 2021 ........................................................................ 19 Capital Works .......................................................................................................... 22 Social Housing Stock/Rent Collected ....................................................................... 26 Voids ....................................................................................................................... 26 Vacant Dwellings - by Local Area ............................................................................. 27 Vacant Dwellings - Not on CCC Management Programme....................................... 27 Housing Allocations Report April 2021 .................................................................... 28 Housing Assistance Programme (HAP) .................................................................... 29 Applications............................................................................................................. 29 Rental Accommodation Scheme (RAS) .................................................................... 30 Private Housing Grants ............................................................................................ 31 Housing Maintenance ............................................................................................. 32 Homeless Services ................................................................................................... 32 Emergency Accommodation.................................................................................... 32 Rough Sleepers........................................................................................................ 33

Licencing.................................................................................................................. 48

Strategic & Economic Development .......................................................................... 48 Planning Policy Unit .................................................................................................48 Local Enterprise Office (LEO) ....................................................................................50

Corporate Services & International Relations ............................................................ 51

Chief Executive’s Office ............................................................................................51 Council Services .......................................................................................................51 Payments Processed ................................................................................................51 Franchise - Register of Electors ................................................................................52 Added to register .....................................................................................................52 Register activity........................................................................................................52 Drinking Fines...........................................................................................................52 Communications ......................................................................................................53 Media Queries/Press Releases/Web Posts ...............................................................53 Social Media Engagements.......................................................................................53 FOI/GDPR/Reviews & Requests................................................................................55 Reception Desk Callers .............................................................................................55 Finance Directorate.................................................................................................. 56 Expenditure..............................................................................................................56 Income by Source.....................................................................................................57 Key Collection Levels ................................................................................................57 People & Organisation Development ........................................................................ 58 International Women’s Day .....................................................................................58 Breast Cancer Awareness Webinar ..........................................................................58 Climate Action Awareness Training ..........................................................................58 Appointments made and Competitions completed/advertised................................59 ICT Services.............................................................................................................. 59 CRM Cases ...............................................................................................................59 Online Forms............................................................................................................59 Infrastructure Support .............................................................................................60 Top 5 searches .........................................................................................................60