CE Management Report December 2021

Contents Purpose of CE Report ................................................................................................ 2 Our Mission ............................................................................................................... 2 Our Vision.................................................................................................................. 2 Our High-Level Goals and Strategic Objectives .......................................................... 2 Our Values ................................................................................................................. 2 Service Requests ........................................................................................................3 Roads Service Requests ............................................................................................. 3 Housing Maintenance Service Requests .................................................................... 3 Environment Service Requests .................................................................................. 4

Pay Parking Income ..................................................................................................37 Park by Phone ..........................................................................................................38 Park & Ride Vehicle Numbers...................................................................................38 Public Bike Scheme ..................................................................................................38 Enforcement ............................................................................................................38 Road Offence Breakdown.........................................................................................39 Road Offence Location .............................................................................................39 Infrastructure Projects ............................................................................................. 40 Roads Capital Programme: TII Funded Projects ........................................................40 Roads Capital Programme: NTA Funded Projects .....................................................40 Roads Capital Programme: CCC Funded Projects .....................................................41 Roads Capital Programme: DTTS & CCC Funded Projects .........................................41 Roads Capital Programme: LIHAF Funded Projects...................................................41 Urban Regeneration & Development Fund ..............................................................42 Bridge Repair and Rehabilitation Projects ................................................................42 New Cycle Lanes.......................................................................................................42 Environment ............................................................................................................ 43 Parks & Cemeteries ..................................................................................................43 Tree Works Completed December 2021 ..................................................................44 Waste Management.................................................................................................45 Strategic & Economic Development .......................................................................... 46 Cork City Draft Plan 2022-2028 – Next steps ............................................................46 Climate Action Unit ..................................................................................................46 Conservation Unit ....................................................................................................46 Living City Initiative – Progress Report Q4 2021 .......................................................47 Brand Benchmarking ................................................................................................47 Cork Lido ..................................................................................................................47 LEO...........................................................................................................................48 Corporate Services & International Relations ............................................................ 49 Chief Executive’s Office ............................................................................................49 Council Services .......................................................................................................49 Payments Processed ................................................................................................49 Franchise Register of Electors ..................................................................................50 Drinking Fines...........................................................................................................50 Reception Desk Callers .............................................................................................50 FOI/GDPR Reviews & Requests ................................................................................50 Communications ......................................................................................................51 Media Queries/Press Releases/Web Posts ...............................................................51 Finance Directorate.................................................................................................. 52 Expenditure..............................................................................................................52 .................................................................................................................................52 .................................................................................................................................52 Income by Source.....................................................................................................52 Key Collection Levels ................................................................................................52

Contact Centre ...........................................................................................................4

Emergency Services & Building Control .......................................................................5 Fire Prevention .......................................................................................................... 5 Building Control......................................................................................................... 6 Library Service............................................................................................................6 Libraries Membership & Visits ................................................................................... 9 Community Culture and Placemaking........................................................................10 Sports Development Officer .................................................................................... 10 Sustainable Travel ................................................................................................... 11 Environmental Awareness ....................................................................................... 12 Old Cork Waterworks Experience ............................................................................ 12 Capital Sports Grants ............................................................................................... 12 Community Content ................................................................................................ 13

Arts & Events ...........................................................................................................14

Development Management ......................................................................................15

Strategic Housing Developments............................................................................. 15 Planning Applications .............................................................................................. 16 Contact Volumes in Planning DM ............................................................................ 17 Planning Enforcement ............................................................................................. 18 Short-Term Letting .................................................................................................. 18 Section 5’s – Declarations of exempted development............................................. 18 Housing Directorate .................................................................................................19 Capital Works .......................................................................................................... 19 Housing Progress Report December 2021 ............................................................... 22 Social Housing Stock/Rent Collected ....................................................................... 26 Voids ....................................................................................................................... 26 Housing Allocations Report December 2021 ........................................................... 27 Housing Assistance Programme (HAP) .................................................................... 28 Rental Accommodation Scheme (RAS) .................................................................... 29 Private Housing Grants ............................................................................................ 30 Housing Maintenance ............................................................................................. 31 Vacant Dwellings - by Local Area ............................................................................. 31 Vacant Dwellings - Not on CCC Management Programme....................................... 31 Homeless Services ................................................................................................... 31 Emergency Accommodation.................................................................................... 32 Rough Sleepers........................................................................................................ 33 Bishopsgrove ........................................................................................................... 33

People & Organisation Development ........................................................................ 53

Appointments made and Competitions completed/advertised................................53 Freshers Event 2021.................................................................................................53 ICT Services.............................................................................................................. 54 CRM Cases ...............................................................................................................54 Online Forms............................................................................................................54 Infrastructure Support .............................................................................................54 Top Searches ............................................................................................................54

Roads.......................................................................................................................34

Roadworks Programme ........................................................................................... 34 Public Liability Claim Reports................................................................................... 34 Pavement Surface Condition Index (km) ................................................................. 34 Regional Roads Grants (km Strengthened) .............................................................. 34 Roads Maintenance Programmes............................................................................ 35 Blarney in Photos .................................................................................................... 37

Back Cover ............................................................................................................... 55

Transport .................................................................................................................37

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