Tenants Handbook

YOUR NEIGHBOURHOOD

Repairs & Maintenance We are also responsible for maintaining the common areas in a safe condition. Please notify us if you notice anything that needs attention.

(b) any behaviour which causes or is likely to cause any significant or persistent danger, injury, damage, loss or fear to any person living, working or otherwise lawfully in or in the vicinity of a house provided by a housing authority under the Housing Acts, 1966 to 1997, or a housing estate in which the house is situate and, without prejudice to the foregoing, includes violence, threats, intimidation, coercion, harassment or serious obstruction of any person;

Vacant Dwellings

It is important to note that any criminal activity should be reported to the Gardai

Tenants are required to notify the Housing Department if they are vacating their dwelling.

If a tenant is involved in the activities mentioned above, do not assume that we know about it. Make a complaint, giving full details of the nature of the complaint and any dates/times of the incidents concerned. The complaint should be forwarded to the Housing Department, Central Fire Station, Anglesea Street or to your local Executive Housing Officer should there be one in your area. If you are the subject of a complaint, the matter will be fully investigated and if proven, immediate action to institute legal proceedings will be taken. This could result in you or your family being evicted from your home.

Vacant dwellings in an estate can become a target for anti-social behaviour. If you intend surrendering your dwelling, you must give us four weeks notice. We can then make arrangements to have it re-let and avoid any problems associated with vacant units. If there is a vacant dwelling in your estate, don’t assume that we know about it, tell us. Please contact your Local Housing Office where there is one or the Central Housing Allocations Section in City Hall. The sooner we know, the sooner we can arrange to have it re-let.

Cleaning We are responsible for cleaning common areas. In some cases, tenants are responsible for taking it in turn to clean a shared hall or staircase. You can also help to keep the estate clean. If people never dropped any paper, plastic containers or cigarette ends, the estate would be much tidier.

Disposal of items from vacated dwellings

When a tenant vacates a house all property belonging to the tenant should be removed. In the event of a former tenant leaving property in the house, reasonable care will be taken not to let any of the property fall into other hands - however we do not undertake to defend the property against damage or wrongful removal by others, and do not accept any liability for loss of or damage to the property. On the expiry of 21 days following vacation of the property by the tenant, Cork City Council will dispose of all contents.

Together, we can make your neighbourhood a better place for you and your family.

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