9000
8000
7000
6000
5000
4000
3000
2000
1000
0
Calls Abandoned
Calls Forwarded
Calls Received
Calls Served
Housing Other Services
Litter/Waste Roads & Traffic
Housing
Litter/Waste
Other Services
Roads & Traffic
Total
Calls Abandoned
57
10
22
7
96
Calls Forwarded
133
34
27
12
206
Calls Received
5204
1035
1336
409
7984
Calls Served
5147
1025
1314
402
7888
Mary and Laura taking calls for the CSU and 1800 Covid-19 Community helpline. Mary and Laura relocated to the Old Cork Waterworks last month to adhere to social distancing protocols.
Service Requests __________________________________________________________________________________________________ Roads Service Requests Status of Roads Service Requests
38
800
800
700
700
706
600
600
367
500
500
9
400
400
185
394
300
300
13
8
32
200
378
200
79
220
100
192
209
171
100
100
0
0
Jan
Feb
Mar
Apr
Jan
Feb
Mar
Apr
Closed Open
2020 Emergency Routine Urgent
4
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