CE Management Report April 2020.pdf

Roads Service Requests by Month/Year

0 100 200 300 400 500 600 700 800

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

2018

2019

2020

Housing Maintenance Service Requests Received

Service Requests Outstanding

Service Requests Closed

7,000

6,000

1000

6,000

900

5,000

742

800

660

5,000

700

4,000

527

600

4,000

500

3,000

3,000

400

310

2,087

1,842

2,000

300

1,427

2,000

1,420

1,1001,110

200

1,058

521

1,000

100

1,000

0

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

-

-

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

2017

2018

2019

2020

2017

2018

2019

2020

2017

2018

2019

2020

Types of Calls

2,500

1,914

1,747

2,000

1,301

1,500

914

1,000

500

160

132

111

86

13

12

9

8

-

Jan

Feb

Mar

Apr

Emergency

Routine

Urgent

Environment Litter

Street Cleaning

Trees

350

500

300

100 120

250

400

200

20 40 60 80

300

150

200

100

100

50

-20 0

0

0

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

2018

2019

2020

2018

2019

2020

2018

2019

2020

5

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