CE Management Report June 2020.pdf

Library Service On the week commencing June 8 Cork City Libraries opened the doors having been closed since March 13 due to the Covid-19 pandemic. Following strict health guidelines and SOG’s the doors were opened in 9 of the 10 branches (Douglas remaining closed due to the fire in the SC in September 2019), but the public were not allowed in. Books were returned to staff, protected by Perspex screens, at the doors and a call and collect system was in place for borrowing.

During the month books were quarantined for 72 hours. On the week commencing June 29, 8 of the 9 branches welcomed the public back into the buildings for a reduced service of borrow and return only. Blarney remained at call and collect due to its size and the necessity for a 2m social distance between individuals. Furniture was removed from all libraries so the public could not sit and read; public PCs, printers, photocopiers and newspapers were not offered as services. Priority queuing was offered to older and vulnerable people between 10 am and 11 am and many visitors wore masks. However, memberships increased by 1,175 during the month compared to year ending June 2019, many people continuing to join online. Items borrowed while significantly down on June 2019 increased by 6041 on the previous month of May when the only physical items being borrowed were those through our Housebound Service. 17,697 items were returned during the month and in the first week of reopening Cork City Libraries accounted for 10% of all returns nationally. eBooks and eAudio books continued to be very popular during the month, 9692 issued compared to 4118 in June 2019, an increase of 5574.

The week commencing June 8, 2020 was also the week Liam Ronayne retired from his post having spent 16 years as Cork City Librarian. During his time the service became one of the leading library services in the country, winning many national awards.

Membership & Visits

Membership

Library Visits – closed due to Covid

36000

90000

34000

80000

32000

70000

30000

60000

28000

50000

40000

26000

30000

24000

20000

22000

10000

20000

0

Jan Feb Mar Apr May Jun Jul

Aug Sep Oct Nov Dec

Jan Feb Mar Apr May Jun Jul

Aug Sep Oct Nov Dec

2017

2018

2019

2020

2017

2018

2019

2020

7

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