CE Management Report July 2020.pdf

The graph below shows the number of calls received daily, since the inception of the Covid-19 Community helpline.

CSU COVID-19 CALLS

TOTAL CALLS

120

100

80

60

40

20

0

Service Requests

__________________________________________________________________________________________________

Roads Service Requests

Status of Roads Service Requests

800

800

700

700

600

600

367

500

500

400

366

Open

400

356

300

Closed

185

162

300

200

32

200

100

378

79

0

221 223 247

100

192 220

Jan

Feb

Mar

Apr

May

Jun

Jul

100

0

Emergency Routine Urgent

Jan

Feb Mar

Apr

May

Jun

Jul

Roads Service Requests by Month/Year

800

700

600

500

400

300

200

100

0

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

2017

2018

2019

2020

5

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