CE Management Report May 2021.pdf

Contents Purpose of CE Report ................................................................................................ 2 Our Mission ............................................................................................................... 2 Our Vision.................................................................................................................. 2 Our High-Level Goals and Strategic Objectives .......................................................... 2 Our Values ................................................................................................................. 2

Homeless Services....................................................................................................36 Emergency Accommodation ....................................................................................36 Rough Sleepers ........................................................................................................37 Bishopsgrove............................................................................................................38

Roads ...................................................................................................................... 39

Contact Centre ...........................................................................................................3

Roadworks Programme............................................................................................39 Public Liability Claim Reports ...................................................................................39 Pavement Surface Condition Index (km) ..................................................................39 Regional Roads Grants (km Strengthened) ...............................................................39 Roads Maintenance Programmes ............................................................................40 Blarney Town and Village Renewal...........................................................................43 Transport................................................................................................................. 44 Pay Parking Income ..................................................................................................44 Park & Ride Vehicle Numbers...................................................................................44 Public Bike Scheme ..................................................................................................44 Enforcement ............................................................................................................44 Road Offence Breakdown.........................................................................................45 Road Offence Location .............................................................................................45 Infrastructure Projects ............................................................................................. 46 Roads Capital Programme: TII Funded Projects: .......................................................46 Roads Capital Programme: NTA Funded Projects: ....................................................46 Roads Capital Programme: CCC Funded Projects: ....................................................47 Roads Capital Programme: DTTS & CCC Funded Projects: ........................................47 Roads Capital Programme: LIHAF Funded Projects: .................................................47 Urban Regeneration & Development Fund: .............................................................47 New Cycle Lanes: .....................................................................................................48 Environment ............................................................................................................ 49 Tree Works...............................................................................................................50 Waste Management.................................................................................................51 Biodiversity ..............................................................................................................51

Service Requests ........................................................................................................4 Roads Service Requests ............................................................................................. 4 Housing Maintenance Service Requests .................................................................... 4 Environment Service Requests .................................................................................. 5 Emergency Services & Building Control .......................................................................5 Fire Prevention .......................................................................................................... 6 Building Control......................................................................................................... 6 Library Service............................................................................................................7 Libraries Membership & Visits ................................................................................... 9 Arts & Events ...........................................................................................................10 Arts for All ............................................................................................................... 10 BEAG ....................................................................................................................... 10 Creative Ireland ....................................................................................................... 10 Cruinniú na nÓg....................................................................................................... 10 Training ................................................................................................................... 10 Creative Ireland Climate Action Fund ...................................................................... 10 Streets Ahead .......................................................................................................... 10 Culture Night ........................................................................................................... 10 Cultural Companions ............................................................................................... 11 Schools Programme................................................................................................. 11 Street Arts Initiatives ............................................................................................... 11 Local Live Performance Scheme .............................................................................. 12 Outdoor Public Spaces Scheme ............................................................................... 12 Public Art................................................................................................................. 12 Re-Opening ............................................................................................................. 12 GLOW 2021 ............................................................................................................. 12 Community Culture and Placemaking........................................................................13 Sports Development Officer .................................................................................... 13 Cork City Marathon ................................................................................................. 14 Old Cork Waterworks Experience (Lifetime Lab) ..................................................... 14 Sustainable Travel ................................................................................................... 16 Environmental Awareness Officer ........................................................................... 16 LGBTI+ Inter-Agency Awareness Week May 16th – 22 nd 2021................................. 17 Africa Day Cork 2021 ............................................................................................... 18 Community Content ................................................................................................ 19 Development Management ......................................................................................21 Update on Strategic Housing Developments ........................................................... 21 Planning Submissions .............................................................................................. 21 Pre-Planning ............................................................................................................ 21 Planning Applications .............................................................................................. 22 Contact Volumes in Planning Development Management ...................................... 22 Planning Enforcement ............................................................................................. 22 Exempted Development (Section 5) ........................................................................ 22

Licencing.................................................................................................................. 53

Strategic & Economic Development .......................................................................... 53 Planning Policy Unit .................................................................................................53 Tourism....................................................................................................................53 Climate Action Unit ..................................................................................................55 Local Enterprise Office (LEO) ....................................................................................56 Corporate Services & International Relations ............................................................ 57 Chief Executive’s Office ............................................................................................57 Council Services .......................................................................................................57 Payments Processed ................................................................................................57 Franchise - Register of Electors ................................................................................58 Added to register .....................................................................................................58 Register Activity .......................................................................................................58 Drinking Fines...........................................................................................................58 Communications ......................................................................................................59 Media Queries/Press Releases/Web Posts ...............................................................59 Social Media Engagements.......................................................................................59 FOI/GDPR/Reviews & Requests................................................................................61 Reception Desk Callers .............................................................................................61

Housing Directorate .................................................................................................23

Finance Directorate.................................................................................................. 62

Housing Progress Report May 2021......................................................................... 23 Capital Works .......................................................................................................... 26 Social Housing Stock/Rent Collected ....................................................................... 30 Voids ....................................................................................................................... 30 Vacant Dwellings - by Local Area ............................................................................. 31 Vacant Dwellings - Not on CCC Management Programme....................................... 31 Housing Allocations Report May 2021..................................................................... 32 Housing Assistance Programme (HAP) .................................................................... 33 Rental Accommodation Scheme (RAS) .................................................................... 34 Private Housing Grants ............................................................................................ 35 Housing Maintenance ............................................................................................. 36

Expenditure..............................................................................................................62 Income by Source.....................................................................................................63 Key Collection Levels ................................................................................................63 People & Organisation Development ........................................................................ 64 Appointments made and Competitions completed/advertised................................64 Climate Awareness Training Update ........................................................................64 ICT Services.............................................................................................................. 65 CRM Cases ...............................................................................................................65 Online Forms............................................................................................................65 Infrastructure Support .............................................................................................66 Top 5 searches .........................................................................................................66