CE Management Report May 2020.pdf

Library Service __________________________________________________________________________________________________ As noted in the April metrics the Covid-19 emergency has had a huge impact on the performance of the library service. Libraries have been closed to the public since 12 March, following an instruction from central government. May has always been a celebratory month in the libraries supporting creativity and the arts for older people through the national Bealtaine Festival. Book launches, exhibitions, readings, bus trips were all part of these celebrations. This year we produced a newsletter Plan B for Bealtaine. This was produced in hardcopy, digital and in audio format. It was wonderful to work with our colleagues in the Community Response team to distribute 6000 of these newsletters in May. The libraries also supported other local festivals with online content such as Cork Harbour Festival with stories and songs as well as LGBT Awareness Week highlighting recommended booklist for young adults on LGBTI+ issues. The only physical items borrowed were by cocooning patrons, thanks to the Council’s expanded home service. 296 visits were made during April and May with 1,254 items issued, which is a wonderful achievement with one van and driver and a handful of library staff members preparing the deliveries as most staff were redeployed at this time. In the current environment we operate in a dual physical | digital environment. Membership is up again this month – to 34,416 [from 33, 075 in this month last year]; as people join online to download resources. Downloading of eBooks and eAudio books continues to rise again in May by huge amounts – 10,083 in May 2020 compared to 3244 in May 2019. Total items borrowed both digital and physical was 11,337 for the month.

Other online statistics for May should be noted:

• 3,459 lessons viewed +videos watched on the Universal Class Online Courses and Continuing Education • A phenomenal 231,556 articles were viewed through PressReader (newspapers and magazines) • 3,905 magazines checked out on RBDigital

Hopefully this amazing use of our online resources will be a legacy of the Covid-19 lockdown.

Membership & Visits Membership

Library Visits – closed due to Covid19

36000

85000

34000

32000

75000

30000

65000

28000

55000

26000

45000

24000

22000

35000

20000

25000

Jan Feb Mar Apr May Jun Jul

Aug Sep Oct Nov Dec

Jan Feb Mar Apr May Jun Jul

Aug Sep Oct Nov Dec

2017

2018

2019

2020

2017

2018

2019

2020

Items Borrowed

Online Library Visits

80000

29000

60000

27000

25000

40000

23000

21000

20000

19000

17000

0

15000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Jan Feb Mar Apr May Jun Jul

Aug Sep Oct Nov Dec

2017

2018

2019

2020

2017

2018

2019

2020

11

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