CE Management Report May 2020.pdf

Purpose of CE Report ........................................................ 2 Our Mission ....................................................................... 2 Our Vision .......................................................................... 2 Our High-Level Goals and Strategic Objectives ................. 2 Our Values ......................................................................... 2 May 2020 in Pictures ............................................................3 Contact Centre .....................................................................4 Service Requests................................................................ 4 Roads ................................................................................. 4 Housing Maintenance ....................................................... 5 Environment ...................................................................... 5 Emergency Services Incidents ........................................... 6 Fire Prevention .................................................................. 6 Building Control ................................................................. 7 Community Content .............................................................8 Farranree and Fairhill ........................................................ 8 Bishopstown ...................................................................... 9 Library Service....................................................................11 Membership & Visits ....................................................... 11 Arts & Events......................................................................12 Creative Ireland ............................................................... 12 Sport & Sustainability.........................................................14 Old Cork Waterworks Experience (Lifetime Lab)............. 15 Development Management ...............................................16 Planning Applications ...................................................... 16 Planning Enforcement Cases ........................................... 18 Housing Directorate ...........................................................19 Housing Progress Report May 2020 ................................ 19 Rent Collected ................................................................. 21 Social Housing Stock ........................................................ 21 Housing Applications ....................................................... 22 Housing Assistance Programme (HAP) ............................ 23 Rental Accommodation Scheme (RAS) ............................ 24 Private Housing Grants.................................................... 24 Housing Maintenance ..................................................... 25 Voids ................................................................................ 25 Vacant Dwellings ............................................................. 26 Homeless Services ........................................................... 26 Emergency Accommodation ........................................... 26 Rough Sleepers ................................................................ 27 Bishopsgrove ................................................................... 27 Cork Foyer ....................................................................... 28 Capital Works .................................................................. 28 Roads .................................................................................31 Roadworks Programme ................................................... 31 Pavement Surface Condition Index (km) ......................... 31

Regional Roads Grants (km Strengthened) ..................... 32 Roads Maintenance Programmes ................................... 32 Transport........................................................................... 34 Pay Parking Income ......................................................... 34 Park & Ride Vehicle Numbers.......................................... 34 Public Bike Scheme.......................................................... 34 Enforcement .................................................................... 35 Road Offence Breakdown – to May 2020........................ 35 Road Offence Location to May ........................................ 35 Infrastructure Projects....................................................... 36 Urban Regeneration & Development Fund: .................... 37 Bridge Repair and Rehabilitation Projects:...................... 37 Asset Management ........................................................... 37 Mahon Golf Course Fees - Closed due to Covid-19 ......... 37 Lifetime Lab – Closed due to Covid-19 ............................ 38 Environment...................................................................... 38 Waste Management ........................................................ 40 Monthly Waste Tonnage ................................................. 40 Licensing............................................................................ 41 Street Furniture Licensing ............................................... 41 Dog Licences .................................................................... 41 Strategic & Economic Development .................................. 42 Covid Supports for Business during Covid 19 Crisis......... 42 LEO Financial Supports .................................................... 42 Architectural Conservation Area Conservation Grants ... 42 Urban Regeneration and Development Fund ................. 43 Urban Expansion Areas ................................................... 43 Corporate Services & International Relations .................... 44 Chief Executive’s Office ................................................... 44 Council Services ............................................................... 44 Payments Processed........................................................ 44 Franchise - Register of Electors ....................................... 45 Numbers added to register ............................................. 45 Communications.............................................................. 45 FOI/GDPR/Reviews & Requests....................................... 46 Finance Directorate ........................................................... 47 Expenditure ..................................................................... 47 Income by Source ............................................................ 48 Key Collection Levels ....................................................... 48 People & Organisation Development ................................ 49