CE Management Report January 2020.pdf

Library Service __________________________________________________________________________________________________

O ne month’s metrics is not enough to see any meaningful trends. In addition, one cannot realistically draw any comparisons with the position in January 2019, which was for a much smaller city.

Bearing these points in mind, however, there are some positive metrics. The number of visits to libraries, at 76,108, compares to 64,566 in January 2019. It is the second highest figure recorded; only August of last year was higher. Members, 32,789 in January 2020, is up on December of last year. The number of online visits in the past month is the highest ever recorded – 27,676. Membership & Visits Membership Library Visits

36000

32,789

76,108

80000

34000

75000

32000

30000

70000

28000

65000

26000

60000

24000

55000

22000

50000

20000

45000

Jan Feb Mar Apr May Jun Jul

Aug Sep Oct Nov Dec

Jan Feb Mar Apr May Jun Jul

Aug Sep Oct Nov Dec

2017

2018

2019

2020

2017

2018

2019

2020

Items Borrowed

Online Library Visits

80000

29000

27,676

75000

70000

27000

65000

25000

56,810

60000

23000

55000

50000

21000

45000

19000

40000

17000

35000

30000

15000

Jan Feb Mar Apr May Jun Jul

Aug Sep Oct Nov Dec

Jan Feb Mar Apr May Jun Jul

Aug Sep Oct Nov Dec

2017

2018

2019

2020

2017

2018

2019

2020

eBooks/AudioBooks

Public PC Use

5500

5,138

6,405

5000

6500

4500

6000

5500

4000

5000

3500

4500

3000

4000

2500

Jan Feb Mar Apr May Jun Jul

Aug Sep Oct Nov Dec

Jan Feb Mar Apr May Jun Jul

Aug Sep Oct

Nov Dec

2019

2020

2019

2020

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