CE Management Report March 2020.pdf

CSU March 2020

12000

10000

8000

6000

4000

2000

0

Calls Abandoned

Calls Forwarded

Calls Received

Calls Served

Housing Litter/Waste Other Services

Roads & Traffic

Mary and Laura taking calls for the CSU and 1800 Covid-19 Community helpline. Mary and Laura relocated to the Old Cork Waterworks last month to adhere to social distancing protocols. Service Requests __________________________________________________________________________________________________ Roads Service Requests Status of Roads Service Requests

800

38

800

700

700

600

367

706

500

600

400

500

9

185

300

400

32

200

378

394

300

13

220

192

100

200

0

209

Jan

Feb

Mar

100

2020

0

Jan

Feb

Mar

Closed Open

2020 Emergency Routine Urgent

4

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