[Leading Cork to take its place as a World Class City] __________________________________________________________________________________________________________________________
• A major review of CalQRisk, the ICT system for managing all ICT risks was commenced in 2021.
Mobile Device Management
• Considerable work was carried out in 2021 on the Mobile Device Tender with support from the OGP under the OGP Mobile, Voice and Data Framework. • The new contract commenced in Q4 2021 and represents a significant opportunity to introduce cost efficiencies and new ways of working. • ICT will continue to manage mobile devices in a sustainable manner under the new contract. • A sizeable number of mobile devices were onboarded to the new MDM (Intune) technology which saw the team retire several older, ‘end of life’ devices. • A draft Mobile Device Policy was drawn up and will be actioned for approval at corporate level in 2022. • Next steps include changes to data management, finalisation of the upgrade to MDM solution across all devices; use of an online facility for staff and rollout of training to all users using the ICT learning management solution.
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