Contact Volumes in Planning DM
With the easing of restrictions there
DM Contact Volumes by Month
was another monthly increase in
0 100 200 300 400 500 600 700 800
footfall to the public counter in
September compared to August.
There has been a 26% increase in the
Augus t
Jan Feb Mar Apr May June July
Sept
number of visitors to the public
Counter Footfall 45 38 56 53 52 55 93 172 233 Phone Volumes 260 228 208 202 189 278 273 144 236 Email Volumes 431 366 419 454 453 672 595 651 628
counter since August.
Email remains the most popular
method for the pubic to contact the
September Email Contact Stream
Development Management section.
Planning@corkcity.ie
37 6%
9 2%
40 6%
35% of email contact in September
Bonds/Estates email queries
219 35%
related to general queries to the
145 23%
planning@corkcity.ie mailbox. A further
Development Contributions email queries
28% of emails related to bond and
Planningenforcement@cor kcity.ie
estates queries and 23% related to
178 28%
Plansub@corkcity.ie
development contributions queries.
Planning Enforcement
While 11 new enforcement cases were opened in September, 36 cases were closed. 22% of those closed were resolved following enforcement proceedings.
Planning Enforcement Cases
36
Jan Feb Mar Apr May Jun Jul Aug Sep
11
0
15
2
12
0
11
1
18
7
12 12
0
8
6
3
13
0
5
10
15
20
25
30
35
40
Closed Cases New Cases
19
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