Housing Maintenance
Service Requests Received
Service Requests Outstanding
Service Requests Closed
7,000
1400
6,000
6,000
1200
5,000
1000
5,000
4,000
800
4,000
3,000
600
3,000
2,000
400
2,000
200
1,000
1,000
0
Jan Feb Mar Apr May Jun Jul
Aug Sep Oct Nov Dec
-
-
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2017
2018
2019
2020
2017
2018
2019
2020
2017
2018
2019
2020
Types of Calls
2,500
1,914
1,747
1,705
2,000
1,573
1,301
1,223
1,500
914
1,000
500
198
160
146
140
132
111
86
30
15
13
12
9
9
8
-
Jan
Feb
Mar
Apr
May
Jun
Jul
Emergency
Routine
Urgent
Environment Litter
Street Cleaning
Trees
350
500
300
100
250
400
80
200
300
60
150
200
40
100
100
20
50
0
0
0
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2018
2019
2020
2018
2019
2020
2018
2019
2020
6
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