CE Management Report May 2021.pdf

The timeline for the roll out of the Raising Awareness Pillar in the Council is shown below:

Schedule

Target Learners

Status

Climate Action Teams Grade 7 & Equivalent

January -February 2021

Completed

March – April

Grade 6 & Equivalent

Completed

May – June

Grade 5 & Equivalent

Ongoing

September - October

Grade 4 & Equivalent

November – December

Grade 3 & Equivalent

January – February 2022

All grades

Elected members and senior managers completed the ‘Championing Leadership’ pillar on 04 June and relevant senior staff of the Council participated in the ‘Actioning Policy’ webinar series held in May. The ‘Building Capacity’ training for the Council’s Climate Action Team is due to take place for Cork City in December 2021. ICT Services CRM Cases

Case Type

Month Year

Total

CRM submission by case CRM submission by case CRM submission by case CRM submission by case CRM submission by case CRM submission by case CRM submission by case

Housing maintenance (inc. requests for updates

May May May May May May May

2021 2021 2021 2021 2021 2021 2021

3282

Environment

437 603 133

Roads

Litter Fines

Housing Grants

36

Phone Calls

3740

Community Support

7

Online Forms

89 online forms are available on www.corkcity.ie for customer submission up from 55 last month.

7,479 online submissions in May.

10,109 registered users on Submit.com

185 CiviQ Submissions - Consultations, surveys and application form submissions

consult.corkcity.ie

65

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